Comprehensive Review of JackpotCity Casino: Your Ultimate Guide to Online Gaming in Canada
JackpotCity casino opened its virtual doors in 1998, making it one of the longest-serving online casinos in Canada. The Vegas-themed online casino features a good selection of high-quality games from top software providers like Microgaming and Pragmatic Play. There is a huge welcome bonus on offer for new players, a rewarding loyalty program, and reliable banking methods with $5 deposits and fast e-wallet pay-outs. What else sets this casino apart from other Canadian online casinos? Read my JackpotCity casino review to learn about my experience on the site.
Game Selection
An online casino can only be as good as the games it offers, and I couldn’t agree more with the game selection at JackpotCity casino. There are just a little over 400 JackpotCity games, which is not the biggest selection I have come across. However, I like that their games are well organized into different game types. Plus, when I joined the casino, I was able to play all popular game genres, from slots to video poker, bingo, table games, and live dealer titles.
Online Slots
There are hundreds of online slot games at JackpotCity, all powered by the best slot maker, Microgaming. I found a good mix of classic three-reel JackpotCity slots like Pile Em Up and several video slots that come with stunning visuals and high-quality graphics. There are also Megaways with multiple ways to win, bonus buy games, and slots with expanding wilds, rolling reels, and multipliers. Some of JackpotCity’s best slots that caught my attention include popular titles like Immortal Romance, Masters of Olympus, and 9 Masks of Fire. I was also pleased to find that JackpotCity offers a few online slots with fixed jackpot features as well as progressive jackpot games like Wheel of Wishes, Mega Moolah, Treasure Nile, and Major Millions.
Table Games
Although I don’t fancy table games that much, I didn’t hesitate to check the table games at JackpotCity. There are a few JackpotCity casino roulette games and baccarat titles available. Apart from roulette and baccarat, I also found several variations of JackpotCity casino blackjack and video poker. While there are very few table games available, titles like Classic Blackjack, American Roulette, and No Commission Baccarat stood out to me.
Live Dealer Games
What JackpotCity lacks in virtual table games, it more than makes up in its live casino hub. The casino’s live gaming section brings more options to the table, featuring plenty of live blackjack, roulette, baccarat, and game shows with several variations. I attempted a few live blackjack and roulette games but spent most of my time playing game shows like Monopoly, Snakes and Ladders, and Monopoly Big Baller.
Other types of games featured in the lobby are online bingo and video bingo. While JackpotCity’s game selection is rather limited compared to other casinos I have reviewed, I like that their games are powered by some of the best software providers in the industry. Microgaming is the main slot provider on the site while their live casino section is powered by Pragmatic Play and On Air Entertainment.
Bonuses and Promotions
When you join JackpotCity Canada, there isn’t much to look forward to when it comes to bonuses and promotions. The JackpotCity promotions page only features a welcome bonus, which is quite disappointing. In this section of my JackpotCity review, I will go over the details of the casino’s welcome bonus and what makes it stand out from other welcome offers in Canada.
Welcome Bonus
The current JackpotCity bonus for new players on the site is a chance to get a four-part matched deposit offer of up to $1,600. You also get a chance to claim 10 JackpotCity free spins daily with this offer. Each part of this bonus requires a minimum deposit of $10 and can be used to play all slots and some table games like roulette, blackjack, and poker. One thing I like about the welcome bonus at JackpotCity is that there are no bonus codes to contend with.
Here is a breakdown of what you get with each part of this bonus:
- First Deposit: 100% up to $400
- Second Deposit: 100% up to $400
- Third Deposit: 100% up to $400
- Fourth Deposit: 100% up to $400
I like that each part of this welcome bonus and the free spins winnings have a wagering requirement of 35x, which is quite the standard among Canadian online casinos offering bonuses.
Further T&Cs are available on the casino’s website!
Loyalty Rewards
Although JackpotCity casino Canada does not offer any other promotions beyond the welcome bonus, I was pleased to find a loyalty rewards program on the site. This is not an exclusive club as I was immediately enrolled in the program with a bronze status after creating an account and using my login credentials to sign in to JackpotCity.
The loyalty program uses a points system, and your status depends on the number of points you accumulate. As with most loyalty programs, the more points, the bigger your rewards. There are six levels in the program, but I could only reach the second level where I earned points and exchanged them for bonus credits which I used to continue playing my favorite games.
Payment Methods
JackpotCity might not have the best bonuses in Canada, but I was impressed with the variety of JackpotCity payment methods at my disposal. There is a good mix of credit and debit cards like Visa and Mastercard, popular e-wallets such as Skrill, Neteller, ecoPayz, and MuchBetter, as well as prepaid vouchers like Paysafecard and Neosurf. I would have loved to have access to cryptocurrencies and Canadian-owned payment methods like Interac, iDebit, and InstaDebit.
One thing I like about the casino is that most of the JackpotCity deposit options can be used to request withdrawals. I mostly used my Visa card for payments and could deposit as low as $5, one of the lowest minimum deposits you will come across in Canada. Other deposit methods on the site also require a $5 minimum deposit.
When it comes to cashing out, the processing times for JackpotCity withdrawals depend on the banking option you choose. After requesting a withdrawal via Skrill, it only took between 24 to 28 hours to receive my winnings, which is quite impressive. I was reluctant to use Visa as a JackpotCity casino withdrawal method as it takes slightly longer, between one and three days. No matter which payment method you use for withdrawals, the casino pays out a maximum of $10,000 per day which tracks around what other Canadian casinos are offering.
One of the perks of playing on the JackpotCity casino Canada online platform is that there are no fees for deposits and withdrawals. Nonetheless, you might incur fees from your card issuer or banking institution.
User Experience
The JackpotCity casino online platform is user-friendly like most modern online casinos. I like how the casino provides clear menu items for different sections of the site as this makes it easy to switch from one part of the site to another. There isn’t much difference between the JackpotCity mobile site and the desktop version except that the display on mobile is more compact. I was able to use my JackpotCity casino mobile login credentials to access the casino’s games directly from my mobile browser.
Unlike other Canadian casino sites I have played at, I was pleased to find a JackpotCity casino app that offers a faster and more convenient way to enjoy my favorite games. The mobile app is available for both Android and iOS devices and gives you access to a wide range of the casino’s games, including slots, video poker, table games, and live dealer titles. I liked how smooth the gameplay via the app was when I used my JackpotCity casino Canada login to access the games. I had access to the welcome bonus, loyalty rewards, and a full range of banking services, and the JackpotCity sign-up process is quite easy and fast.
Whether you are playing on a desktop or mobile device, you will have access to the JackpotCity customer support service. Their support team is available 24 hours a day and I was able to get in touch with them via live chat and email. I prefer their live chat support as I got a response within three minutes of reaching out.
Not only did the support agent respond quickly, but she was able to guide me through adding my banking details to the site. The casino also has one of the most detailed FAQ pages I have come across. You will find a wide range of topics, from payments to promotions, account management, games, and responsible gambling.
Security and Fairness
My JackpotCity casino review will not be complete without discussing the casino’s security features. The casino has put in place several security measures to ensure that players’ information and financial transactions on the site are safe. Like every other Canadian online casino we recommend at Jama.ca, JackpotCity casino uses the latest SSL encryption to protect players’ information. The casino also partners with reputable banking services that ensure players’ financial transactions are always safe.
In addition to the above, JackpotCity’s games are fair, so you can be sure that the outcomes of the games you play are always random. The casino does this by using Random Number Generators (RNGs) which haphazardly come up with the outcomes of games. JackpotCity casino also has an eCOGRA certification which regularly tests the casino’s games to be sure they are fair and random as they say.
Licensing and Regulation
At Jama.ca, we only recommend regulated and licensed online casinos. Beyond the generous welcome bonus on offer and reliable banking methods available, I was pleased to see that JackpotCity has all the paperwork required to operate in Canada. The JackpotCity online platform is a brand owned and operated by Baytree Interactive Ltd, a company registered in Guernsey. The casino’s operator is licensed and regulated by the Kahnawake Gaming Commission under licence number 00892. This licence allows JackpotCity to offer its services to Canadians without violating any gambling laws. For one thing, the Kahnawake Gaming Commission regulates international online gambling brands that players from Canada can join legally.
The presence of this licence tells you that JackpotCity casino operates within the legal gambling framework in Canada. It also ensures that the casino creates a safe and fair gaming environment for players. In addition to being licensed and regulated in Canada, the casino also promotes responsible gambling practices. There are several JackpotCity responsible gaming tools available on the site, and I could set daily, weekly, and monthly deposit limits on my account. The casino also has a self-exclusion feature that allows players to take a break from gambling on the site from 24 hours up to six months.
If you find that your gambling activities are going out of control, you can get further assistance from the following gambling charities the casino partners with:
Conclusion
JackpotCity casino is one of the best Canadian online casinos I have had to join recently. Although there is no sports betting, a little over 400 games, and limited promotional offers on the site, the casino’s game lobby features all major game types. They have top slots, progressive jackpots, table games, and live dealer titles from some of the best providers like Microgaming and Pragmatic Play. In addition to offering a rewarding loyalty program, I also found their welcome bonus to be quite generous in terms of size and terms and conditions.
Supporting your gaming are several reliable banking methods with $5 minimum deposit requirements which is quite impressive. You can choose between popular e-wallets, bank cards, and prepaid vouchers, with some options offering 24-hour withdrawals. Players who enjoy playing their favorite casino games on the go will be grinning like a Cheshire cat as JackpotCity has dedicated mobile apps for Android and iOS devices. The casino also offers 24/7 customer support and is licensed by a reputable regulatory authority.
If it’s your first visit to JackpotCity casino, be sure to read the fine print attached to the welcome bonus and loyalty program. I encourage you to set a gambling budget, stick to it, and make use of JackpotCity’s responsible gambling tools.